Search Results
252 results found with an empty search
- Privacy Policy | Lulu Rug
Learn how Lulu Rug collects, uses, and protects personal information, ensuring privacy and data security for all website visitors and clients. Privacy Policy Introduction Welcome to Lulu Rug (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.lulurug.com (“Site”) or interact with us in any way By using our Site or providing your information, you agree to the terms of this Privacy Policy. Information We Collect We may collect the following types of information from you: Contact Information: name, email address, phone number, or mailing address. Inquiry Details: any information you provide when contacting us about our rugs or services. Website Usage Data: IP address, browser type, device type, pages visited, time spent, and referring websites. Cookies and Tracking Data: small data files that help us understand how visitors use our Site. How We Use Your Information Lulu Rug may use your information to: Respond to your inquiries or messages. Improve our website and user experience. Communicate updates, offers, or news (if you’ve opted in). Comply with legal obligations and protect against fraudulent or unauthorized activity. Disclosure of Information We do not sell or rent your personal information. We may share your information with: Service Providers: third parties who help us operate our website (e.g., hosting, analytics). Legal Authorities: if required by law or to protect our legal rights. Cookies & Tracking Technologies Our Site uses cookies and similar technologies to improve functionality and analyze usage. You can adjust your browser settings to refuse cookies, but this may limit certain website features. Data Security & Retention We take reasonable steps to protect your information from unauthorized access or misuse. Information is retained only for as long as necessary to fulfill the purposes described in this policy or as required by law. Your Rights Depending on your location, you may have the right to: Access or request a copy of the data we hold about you. Request correction or deletion of your personal information. Opt out of marketing communications. To exercise these rights, please contact us using the details below. Third-Party Links Our website may include links to third-party websites. Lulu Rug is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information. Children’s Privacy Our Site is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us and we will delete it promptly. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted signifies your acceptance of those changes. Contact Information If you have questions or concerns about this Privacy Policy, please contact us at: Lulu Rug 3155 Porter Street, Soquel, CA 95073 info@lulurug.com (831) 818-1277 Effective Date: 12/1/2025
- About Lulu Rug | Handcrafted Luxury Rugs & Bespoke Designs
Learn about Lulu Rug’s journey in bespoke hand-knotted rug artistry. We combine tradition, craftsmanship & design to create rugs as unique as your space. Woven from Friendship, Tradition, and Time Lulu Rugs was born from the shared journey of two young Tibetan men who set out to explore the Western world in their early twenties. What began as a friendship rooted in culture and craftsmanship evolved, decades later, into a partnership built on trust, experience, and a deep love for beautiful, hand-woven art. Between them, they bring over 60 years of experience — one mastering the carpet industry for 37 years, and the other honing his craft in floor coverings for 25 years. When the world slowed down during COVID, their vision came to life: to create a company that connects designers, architects, and homeowners with authentic hand-crafted rugs made to stand the test of time. At Lulu Rugs, every piece begins with hand-spun thread and ends with hand-cut detailing, honoring traditions passed down through generations. Each rug tells a story — from the artisans who weave it to the families who gather upon it — growing in character and value as it ages. About the Lulu Collection Our collection of superior quality hand-knotted rugs has been meticulously conceived and developed with reverence to the painstaking art of rug weaving. We have carefully blended the use of provocative new materials, patterns and techniques to create exciting modern rugs with luminous and soulful qualities. Our array of custom options allows for unlimited possibilities to compliment a variety of settings and styles. Woven in Nepal from 100% himalayan highland wool the yarn for each rug is hand dyed and carded by the weavers themselves. Our commitment to the environment and sustainable design is evident with the launch of our organic collection of plant fiber rugs. Our use of innovative and non-invasive materials includes banana silk, bamboo, cactus, linen, jute, soybean, nettle and hemp. Details + Facts All Lulu rugs are 100% handmade in Nepal. This process includes wool washing, carding, spinning, dyeing, knotting, trimming and final washing. 120, 100, 80 & 60-knot versions are available in most designs. Swiss chromium dyes are used and vegetable dye options are available. The finest himalayan highland wool is used exclusively in all Tibeténa rugs. Fiber options include silk, banana silk, nettle, cactus, linen, jute, hemp, pashmina & mohair. Each rug is made to order. Some designs are held in stock. Custom sampling and rendering services are available. Lulu rugs can be custom colored using our color chart of1400 select custom colors. Standard rug sizes are 6′ x 9′, 8′ x 10′ , 9′ x 12′, 10'x14' and 12'x15' Due to the hand-made quality, each rug is unique and therefore slight variation in color and size may occur. Standard lead-time is 10-14 weeks for custom orders depending upon size and complexity. Pricing is available through your local dealer or upon request. All Lulu designs are owned and copyrighted by Lulu LLC. Rugs purchased from stock can be exchanged within 48 hours of receipt. All sales are final on custom orders. Due to variations on the internet and computer monitors, rug images on this site are not to be considered exact color correct representations. Request a sample or color chart for more exact color representation.
- Lulu Rug | Expert Care for Your Handcrafted Luxury Rugs
Learn how to properly care for and clean your hand-knotted rugs. Lulu Rug offers expert tips to maintain beauty, longevity, and luxury in every piece. Care + Clean SPILLS A handmade rug offers excellent durability. They can be cleaned and repaired almost infinitely and should last a lifetime. We recommend treating everyday stains and spillages by mopping up the area and using a solution of soft soap in warm water if required. Accidents do happen and if you experience a serious spillage please call your nearest showroom for recommended cleaners and advice. If a water-based spill occurs, douse the area completely with water. Press, blot and rub in the direction of the pile with a dry cloth. Continue to saturate the area with water and blot, and then allow it to air dry once the stain is removed. If you find a dry stain, scrape the excess of the stain, mix a small amount of neutral-PH soap with water, and gently rub the area with a clean towel. Thoroughly rinse with water to remove all traces of soap. PROFESSIONAL CLEANING For persistent or oil-based stains, contact a professional cleaner accustomed to cleaning fine hand-knotted, antique, or oriental carpets. Long Term Care. SHEDDING + SPROUTING The pile of Tibeténa’s hand-knotted carpets is hand cut. For the first few months after installation and usage, wool may pill in the form of lint and rise to the surface. This dimishes over time with weekly vacuuming. Strands of wool that are missed when the pile is cut may emerge with normal use. Carefully snip off the threads that have risen above the surface of the carpet with a household scissor. FADING Lulu uses only the best dyes that offer the most resistance to fading. However, there are no dyes that are completely photostable or impervious to fading in sunlight. Over time, any material left in strong sunlight will fade. Traditionally, the best way to mitigate this effect is to turn a rug from time to time so that at least any fade is even. ABRASH Yarn prepared by hand is not completely uniform in colour or thickness. When this yarn is dyed it does not take the color evenly, and these inconsistencies produce a subtle stripe effect in the finished rug, called 'abrash'. This is a desirable feature of hand knotted rugs, imparting them with life and character. Rugs made without abrash appear flat and look machine made. VACUUMING The carpets should be vacuumed a minimum of once a week on a low-moderate setting, to ensure removal of lint and to maintain the sheen of the rug. Avoid using a vacuum cleaner with an aggressive brush on a regular basis. The back of the carpet should be vacuumed at least once a year. RUG PADS Use a natural rubber pad under the carpet to avoid carpet slippage. This helps to protect the knots of the carpet on the back surface and keeps the carpet from moving on the floor. WEAR PADS + FURNITURE MARKS Turn the carpet 180 degrees every 12 months to eliminate the appearance of traffic patterns and uneven softening of colors from light exposure. Marks from furniture can be easily removed by first wetting the depressed areas and then allowing them to dry naturally or with the use of a warm iron. Over time they will disappear on their own due to the resiliency of the high quality wool.
- Terms & Conditions | Lulu Rug
Read Lulu Rug's Terms and Conditions for details on website use, custom rug orders, policies, and client responsibilities. Terms & Conditions Introduction Welcome to Lulu Rug. By accessing or using our website www.lulurug.com, and/or purchasing products from us, you agree to these Terms & Conditions (“T&C”) and our Privacy Policy. If you do not agree to these T&C, please do not use our website or purchase our products. Definitions “Products” means the rugs, bespoke designs, and any related goods offered by us. “You” or “Customer” means the individual or entity placing an order with us. “Website” means the online site under our control where you purchase Products. Ordering & Acceptance When you place an order for a Product, you submit an offer to purchase subject to these T&C. We reserve the right to accept or decline your order in our sole discretion (for example due to product availability, errors in pricing or description, or regulatory reasons). You will receive confirmation of your order and acceptance when we issue you an order confirmation. The contract between you and us is formed at that point. Pricing & Payment A 50% deposit is due at the time of ordering. Remaining balance will be paid at the time of delivery. We reserve the right to change prices at any time, but changes will not affect orders already accepted. Delivery & Risk We will deliver the Products to the address you provide using the shipping method we indicate. Risk of loss and title to the Products pass to you when the Products are delivered to the carrier. Delivery times are estimates only and we do not guarantee delivery by a specific date. Delays may occur Returns, Exchanges & Refunds As our Products are often bespoke or custom-made (or custom-sized or tailored), we may not accept returns, exchanges or refunds unless required by law or otherwise agreed in writing. If we accept a return or exchange, any refund or credit will be subject to our standard policy (which we will make available) and may exclude shipping costs, restocking fees or custom manufacturing costs. To the extent permitted by law, we disclaim liability for any damage or defect unless you notify us within a reasonable time after delivery. Product Description & Use We attempt to provide accurate descriptions and images of our Products. However, color, texture and sizing may vary slightly due to the handmade nature of some items. You should ensure that the Products are suitable for the purpose you intend. We disclaim any warranty for a specific purpose unless we have expressly agreed in writing. Intellectual Property All content on the Website (including text, images, logos, designs) is owned or licensed by us and is protected by intellectual property laws. You may download or print materials from the Website for your own personal, non-commercial use only. You may not reproduce, modify, distribute or create derivative works without our prior written consent. Limitation of Liability To the fullest extent permitted by law, our liability to you arising out of or in connection with any Products or use of the Website is limited to the amount you paid for the relevant Product. In no event shall we be liable for any indirect, incidental, special or consequential loss (including lost profits, loss of business, etc.) even if we have been advised of the possibility of such loss. Nothing in these T&C shall exclude or limit liability for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. Indemnification You agree to indemnify, defend and hold us harmless (and our officers, directors, employees, agents) from any claims, damages, losses, liabilities, costs or expenses arising from your breach of these T&C, your misuse of the Products, or your violation of any law or right of a third-party. To the fullest extent permitted by law, our liability to you arising out of or in connection with any Products or use of the Website is limited to the amount you paid for the relevant Product. In no event shall we be liable for any indirect, incidental, special or consequential loss (including lost profits, loss of business, etc.) even if we have been advised of the possibility of such loss. Nothing in these T&C shall exclude or limit liability for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. Governing Law & Jurisdiction These T&C are governed by the laws of the State of California, USA. You agree that any dispute will be subject to the exclusive jurisdiction of the state or federal courts located in Santa Cruz County, California (or another location we specify). Changes to These Terms We may update these T&C from time to time. The updated version will be posted on the Website with a revised effective date. By continuing to use the Website or purchase Products after the changes, you accept the updated T&C Severability If any provision of these T&C is held invalid or unenforceable, that provision shall be deemed severed from these T&C and shall not affect the validity of the remaining provisions. Entire Agreement These T&C, together with any order confirmation and the Privacy Policy, constitute the entire agreement between you and us regarding the Products and supersede any prior agreements, understandings or representations Contact Information If you have questions or concerns about these Terms & Conditions, please contact us at: Lulu Rug 3155 Porter Street, Soquel, CA 95073 info@lulurug.com (831) 818-1277 Effective Date: 12/1/2025
- Contact Lulu Rug | Questions, Orders & Custom Rug Support
Get in touch with Lulu Rug for inquiries, custom rug designs, or support. Our team is here to assist you in creating the perfect rug for your space. Contact Us Bring Your Vision to Life Have a questions or ready to start your custom rug? Please fill out the form below and our team will be in touch soon. We're here to help with anything you need — from design ideas to order details First name Last name Email* Phone Message* Submit Email : info@lulurug.com Address : 3155 Porter Street, Soquel, CA 95073 Phone : 831-818-1277 3155 Porter Street Soquel, CA 95073 831-8 18-1277 info@lulurug.com
- Craft Your Perfect Rug | Custom Designs at Lulu Rug
Design your custom hand-knotted rug with Lulu Rug. Choose from our patterns, materials, colors, and sizes to create a piece that reflects your unique style. Create Your Rug Find Inspiration Custom Rugs, Crafted for You Lulu is the premier source for custom rugs . We proudly serve top professionals in the design world and offer the same impeccable service to our private clientele. Our trained staff, which includes both fine and graphic artists, brings extensive experience in the Tibetan rug industry. What sets us apart from other companies is our dedication to customer service. As a boutique firm, we cater to each client's unique needs, providing personalized, one-on-one attention. Our passion for the rug industry is evident in every project we undertake, helping clients create the perfect complements for their homes. Our extensive library of designs can be adapted to craft a rug perfectly tailored to your vision . Have something that inspires you? We can transform that inspiration into a bespoke pattern that’s entirely your own. 1. Choose Your Design We can use any of our existing patterns or use them as a springboard to mix and match elements to create something uniquely yours. Don’t see anything you like? We can design something new from scratch! 2. Choose Your Materials + Colors We can help you tailor the materials to suit your space and desired look. Featuring 100% hand-carded and hand-spun Tibetan wool, pure Chinese silk and natural nettle fibers, Lulu uses only the finest materials available on the market. Our unique experience mixing different fibers to create interesting blends and textures sets Lulu apart from other brands. Colors can be customized to complement your room. We have our own set of proprietary colors or we can dye to match a sample of anything you bring us. Our dedicated staff will work with the finishes in your room to take out the guesswork and guide you to the best colors and blends for your rug. 3. Choose Your Size + Shape We can use any of our existing patterns or use them as a springboard to mix and match elements to create something uniquely yours. Don’t see anything you like? We can design something new from scratch! 4. Approve + Finalize We can prepare a computer rendering for visualization of your custom project. A woven strike-off sample is then made for approval before the final piece is put into production. Weaving a rug to order typically takes about 5 months, though very large or complex projects may take longer. It may seem like a long wait, but it’s well worth it to have the perfect foundation for your room that will endure for many years to come.
- Lulu Rug | Luxury Custom Rugs Designed for Your Space
Discover Lulu Rug’s custom hand-knotted rugs, where timeless craftsmanship meets modern design. Create a bespoke piece that brings warmth & luxury to your space — Masterful workmanship – Masterful Workmanship – One-On-One Attention – Tailored for You – Impeccable Service Tailored Luxury, Thread by Thread. Bespoke rugs to fit your vision. — Masterful Workmanship — One-On-One Attention — Perfectly Tailored to Your Needs — Impeccable Service Bespoke rugs to fit your vision. COLLECTIONS 100 Knot 120 Knot Lama Lines + Shapes Hand-Tufted Traditional You're in Good Hands Lulu Rug is the leading destination for custom rugs, trusted by top design professionals and private clients alike. We deliver the same exceptional service to all, backed by a team of skilled fine and graphic artists with deep expertise in the Tibetan rug industry. GET TO KNOW US Our collection of superior quality hand-knotted rugs has been meticulously conceived and developed with reverence to the painstaking art of rug weaving. READ MORE For over twelve centuries, Tibetan rugs were crafted in a region nestled within the highest mountains in the world. Now you can make these magnificent handcrafts part of your interior décor. Woven in Nepal from 100% Himalayan Highland Wool
- Hand‑Tufted Rugs | Custom Stylish Rugs – Lulu Rug
Shop hand‑tufted rugs at Lulu Rug — soft, stylish, and customizable designs in quality materials that elevate any room with comfort and flair. Hand-Tufted collection Discover the artistry of our Hand-Tufted Rug Collection, where craftsmanship and comfort come together in every stitch. Each rug is meticulously crafted by skilled artisans using a handheld tufting tool, resulting in rich textures, vibrant designs, and lasting durability. Customizable in size, color, and pattern, these rugs offer a perfect blend of luxury and personal expression—designed to elevate any space with warmth and character. Details 2144 Details 2276 Details 2010 Details 1938 Details 2009 Details 1933 Details 1982 Details 1928 Details 1936 Details 1931 Details 1922 Details 1918 Details 1921 Details 1911 Details 1741 Details 1739 Details 1737 Details 1734 Details 1738 Details 1736 Load More
- Lines + Shapes Modern Rugs | Custom Geometric Rugs
Explore Lulu Rug’s Lines + Shapes collection — custom modern rugs with bold geometry, clean lines, and striking shapes to elevate any space. Lines + Shapes collection Welcome to the Lines + Shapes Collection — where form meets function in striking simplicity. This curated selection of custom rugs explores the power of geometric expression, blending clean lines, bold shapes, and refined symmetry. Each design is made to order, allowing you to tailor colors, sizes, and materials to suit your space with precision and style. Whether you're drawn to minimalist patterns or dynamic compositions, this collection brings modern artistry to your floors. Details Cocoa Details Tendrill Details Sirocco Details Ming Details Wind Horse Details Drift Details Monument Details Sempa Details Proja Crimson Details Ringo-II Details Ribbon Gray Details Godiva Details Lasso Red Details Kholo Details Savi Snow Details Moire Art Details Terminal Details Cali Wave Details Lhakey Natural Details Coco Vila Load More
- Traditional Hand-Knotted Rugs | Lulu Rug
Hand-knotted Traditional rugs by Lulu Rug — timeless Indian craftsmanship with intricate patterns, natural dyes, and customizable to elevate any space. Lulu Rug traditional collection Step into heritage with our Indian Traditional Rug Collection, where centuries-old craftsmanship meets timeless design. Hand-knotted by skilled Indian artisans using the revered Senneh knot technique, these rugs feature intricate patterns and natural dyes that reflect the region’s rich cultural legacy. Each piece is a testament to enduring tradition, made to order and customizable to bring authentic beauty and soulful elegance to your space. Details 2955 Details 2825 Details 2761 Details 2759 Details 2756 Details 2685 Details 2684 Details 2638 Details 2633 Details 2354 Details 2541 Details 2292 Details 1650 Details 2281 Details 2122 Details 1987 Details 4073 Details Oushak-1 Details Oushak-2 Details Oushak-3
- 120 Knot Tibetan Rugs | Premium Hand‑Knotted – Lulu Rug
Explore 120 Knot Tibetan rugs at Lulu Rug — premium hand‑knotted wool rugs with rich texture, custom sizes & colors to elevate your space. 120 Knot collection Welcome to the 120 Knot Collection — where craftsmanship meets complexity in a celebration of hand-knotted artistry. This refined selection of custom rugs showcases the intricate beauty achievable only through the time-honored 120 knot technique. Every design in this collection is brought to life with extraordinary detail, subtle texture, and rich depth, offering a luxurious foundation for any space. Made to order with full customization of color, size, and material, these rugs honor tradition while inviting modern interpretation. Whether you seek quiet elegance or bold sophistication, the 120 Knot Collection transforms fine weaving into timeless design. Details 17184 Details 17183 Details 17568 Details 17182 Details 17162 Details 17181 Details 17180 Details 17161 Details 15759 Details 16883 Details 15760 Details 15689 Details 13794 Details 12978 Details 14068

